Good service from liveaquaria!

[spsick]

So a few of us ordered liveaquaria, and fedex took quite a bit longer than usual, 2pm instead of 10 or 11 am. which might not have been a big deal if we didn't order shrimp, but one of kenny's shrimp was toast. I posted in their forum and they promptly replied with the option for a refund, whether it died today or 7 days from now, which I thought was pretty cool. My frag looks awesome,max polyp extension already! how about yours mary?

[coralreefer]

I've bought a bunch of stuff from both Drsfostersmith and Liveaquaria and every time something went wrong they've made up for it

[Irenicus]

It's helpful to read about the good feedback. They did well with my live rock a couple years ago.

[bunglito]

I have nothing but nice things to say about their customer service both times I have called.

[epidemic]

Ive had issues with them, but they usualy end up righting the situation

[mtfatwork]

one of mine came in fine, the other had a little die off around the base, and the water was cloudy in the bag. I figured I would throw them in the 65 for a few weeks, under low light since the frag tank is pretty much right under the light or nothing. Both are still alive today, so fingers crossed, they should be fine :)

[mattb]

You could also ship to a Fedex location for pickup. They usually come in at 8am...

[smeese]

Thats what I do. 8 am is awesome!

[Volitan]

Saltwaterfish.com has a very lame policy.. I had a whole 130.00 order dead when it arrived.. they didnt seem to concerned.. so I never will order from them again..