Welcome "Underwater Creations Inc" (sponsor)

Discussion in 'Underwater Creations Inc' started by MAXreefer, Feb 18, 2014.

  1. MAXreefer

    MAXreefer Administrator
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    TCMAS would like to welcome our newest Sponsor

    "Underwater Creations Inc"

    (owner Jeffie)


    [​IMG]

    Website: Click here

    on Facebook: Click here

    on TCMAS:
    Click here


    Their forum is now active and can be found in the sponsors section.

    Thanks for supporting TCMAS and his members!
     
  2. Flounder

    Flounder Senior Member
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    Nice gallery of clients! Very clean tanks!
     
  3. mnmuskyman2011

    mnmuskyman2011 Senior Member
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    Thank you for supporting TCMAS.
     
  4. Jeffie

    Jeffie I contributed!
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    Thanks for having us!
     
    • Dislike Dislike x 1
  5. Fragtastic Reef

    Fragtastic Reef We Dont Frag Around! Rare fish and more
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  6. Jonty

    Jonty I contributed!
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  7. Jonty

    Jonty I contributed!
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    I am looking for 5 tanks LOL 75-500 in size a good order. I have a great outfit in California I have used over the years, I just thought I would give a local company a chance to bid.
     
  8. Nanofreak79

    Nanofreak79 zoapalythoaddict

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    "Freedom of speech" is fine. Using totally inappropriate language is not.
    Edited by Maxreefer
     
    #8 Nanofreak79, Mar 15, 2014
    Last edited by a moderator: Mar 16, 2014
  9. Jeffie

    Jeffie I contributed!
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    Geez, sorry for the lack of response and that you are upset. We have been absolutely swamped trying to get new projects out the door and finishing installs. This has nothing to do with big or small tanks. I am sending you a pm now.
     
  10. Nanofreak79

    Nanofreak79 zoapalythoaddict

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    Sorry, but it doesn't take but a minute to return an email. Reef savvy got back to me with a quote and estimated time of build and ship date within two days...there a busy builder as well. Just sayin, customer service, customer service....
     
  11. Jeffie

    Jeffie I contributed!
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    I completely agree, and customer service is a huge part of our business.

    I just went back to my PM's and I do not see a PM from you. If you did send one, could you resend it please?
     
  12. Nanofreak79

    Nanofreak79 zoapalythoaddict

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    Just Pm'd you. I use email to communicate, as I'm not on here to frequently anymore, and it seems more professional. Again I'm sure your tanks are great, but without being able to handle CS issues or responses, that would steer me away....what if I had an issue, would I expect the same lack of response?
     
  13. Jeffie

    Jeffie I contributed!
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    I understand and as I said, I am sorry. I am not sure how your message slipped passed me. Customer service is a HUGE part of our business and we would have never built such a strong name for ourselves without good CS. I would love to make you a happy customer of ours... so, please let me know if there is something I can do for you to change your thoughts on our business.
     

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