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Cobalt Neotherm Heater blew up in sump! help! (1 Viewer)

That's terrible. The odds of both failing seems rather low- it seems likely that it's a bad batch or something is up with your install. I'm just passing the year mark with three of these.. I hope everything pulls through for you.
 
I've had a heater blow up, don't remember the brand. It was used and came with the tank I bought. Thing blew the power cord out of the heater. Came home to a murky tank, heavy breathing fish, and corals full of mucus. Clowns and a wrasse were the only things that survived. There was "grease" on everything. Definitely didn't think a heater would be the thing to crash my tank. I feel for ya, hopefully everything can bounce back. Good luck!
 
Heaters are pretty much "dummy"proof. just gotta submerge and set temps. Def think something is wrong. I've only ever had one heater blow up on me, and that was an old glass one I had for 10 years and it was MY FAULT it broke!
 
Myclang said:
Came home to my tank sitting at 68 degrees. my SECOND Neotherm heater failed. A lot of my SPS is all closed up and super faded. already dreading the worst. I have always kept 2 heaters in the tank, but at the moment I'm still waiting on my replacement heater that blew up. Didn't want to buy a 3rd heater since I was getting the first one replaced.

I'm super displeased. I went out and bought 2 titanium heaters. I've had a couple of those in another tank I've ran out of water, and simply abused and never had this issue. these heaters are quite simply the worst piece of garbage *and overpriced* I've ever come in contact with.

I'm in the Industrial end of HVAC and am a pipefitter. this kind of quality would be totally unacceptable!
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You NEED to take detailed pictures and blast this all over Reef2Reef / Reef Central we've heard way to much of this lately without a stink being made.. Frankly, i'm sick of it and the issue has to be brought to light.

I'm also sick of Reef Builders saying this is the best heater ever made..
 
I over heard a rep at flp trying to talk there heaters and pumps up on how they were the best. Wish I would have heard these stories then. I would of interupted there convo and asked a few question. Politely of course. :)

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I'll throw it up tomm. Got a feeling I'm gonna get flamed. Watch for it guys!

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Sooo both of my NeoTherms failed in the past two days. I use dual 200w in the sump. One stopped turning on completely, the second started smelling awful two days later so I pulled it. These are great when they work but are not passing the time test.
 
Uh oh

I actually have the NeoTherm in my amazon shopping cart as I was getting a funny feeling lately with my current heater. I stick my hand in my tank at different times of the day and sometimes the water feels nice and warm, sometimes super cold. When this heater said it could stay stable to within .5 degrees I was pretty stoked. But having it completely die, and with multiples all dying in succession I'm scared to try it now.
 
Cobalt just private labels other manufacturers products, I don't think that they manufacturer anything. The heaters and prop pumps are from aquael.com in Poland. The maxijet pumps were once Aquarium Systems, than Marineland, and are probably still made by AS for Cobalt. Not sure who makes the food. I like European products, just marketing to the US by smart investors under Cobalt. Bunch of crap of how many heaters were sold, just Cobalt. The Aqauel neo-therm wouldn't be included in the failed heaters. Forgot what I was going to say.Oh yeah, Rena makes great heaters, maybe better than Eheim, maybe not.
 
Yes, in the reefcentral thread I was following they were down playing the failures and I knew it was going to be much more widespread. When heaters start to fail in just 6 months you can pretty much count on far more failures happening in the months after. It's just the beginning and pretty confident more widespread they the company was leading on when they posted in the thread.
 
According to the most recent post in the Reef Central thread I've been following they now acknowledge that there is a definately problem with the 200W versions manfacture date 2/2013 or 10/2013. New version will be out in 3-4 weeks. If you have one with that manufacture date hold on until the new versions and call for a replacement.
 
I can confirm both of my NeoTherms have a manufacture date of 2/2013. Eric, if it helps I have a 50w that seems unaffected and has been in use the longest of the three.
 
Yea I read through it this evening and it seems to be fairly isolated to their 200w line. I was planning on a 50-75w version and haven't heard any bad news from those models.

I posted this on RC.
It seems like something like this should have a recall. They do it for baby cribs, strollers, or even cars if lives could potentially be at risk. I see it no different if fish and corals are at risk of death and maybe even people's living rooms or homes if smoke and fire became severe.
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Heaters randomly failing is one thing, but all from the same batch should be recalled and replaced.
 
I must be missing something... I can't find anything on mine that would let me know when it was made.

Suggestions?
 
Edit: I read too fast. Guess I'm screwed, I cut them off (o:
 
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